YouMeTalksCam Contact
Contact YouMeTalksCam: one inbox for everything
Need help with YouMeTalksCam? Email [email protected] and the support team will reply to the address you wrote from. Below is what to include so we can sort it the first time, plus the things you can usually fix yourself in under a minute.
[email protected] · Email only, no forms
Where do I send my question?
Everything goes to one address: [email protected]. Account problems, coin purchases, a report you want to add to, a bug on the match screen, a question about your data: same inbox. Replies come back to the address you wrote from, so use the one you check.
There is no contact form on this site on purpose. An email keeps a record on your side too, and you can attach screenshots, which helps us a lot.
Details that make your email easy to answer
The more of this you include, the less back-and-forth there is. You do not need all of it for every question, but it rarely hurts.
- The email address linked to your account, or say you were using the site as a guest.
- The device and browser you were on, for example “iPhone, Safari” or “Windows laptop, Chrome”.
- About when it happened, plus your time zone.
- What you expected to happen and what happened instead.
- For a purchase: the date, the amount and the last four digits shown on your receipt. Please leave the full card number out.
- A screenshot if you have one. Please do not include screenshots of other people’s faces.
Is there a quick fix I can try first?
Often, yes, and it is usually faster. Most camera problems come down to browser permissions: tap the camera icon in the address bar, allow the camera and microphone, then reload the match screen. If another app such as a video call program is using the camera, close it and try again.
Camera or mic not working
Check the permission icon in the address bar, close other apps using the camera and reload.
Someone was rude
Open their profile and choose report or block. Blocking stops them reaching you again.
Out of free matches
Check the Reward Center at the top of the match screen; it gives more for time online several times a day.
Lost a girl you talked to
If you followed her, she is on your list. If not, try the Online list in case she is still around.
What is the best way to report someone?
The quickest way is in the app: open their profile and choose report. That sends the details of the chat to our team with the account attached, which is more useful than an email describing it later. You can block them at the same time.
If you want to add context the in-app report could not hold, email us afterwards and mention that you already reported the account. If anyone ever asks you for money or threatens you, stop the chat, report and block, and do not pay.
Closing your account or asking about your data
To close your account, write from the email address linked to it and ask us to delete it. You get a confirmation once the account is gone. Questions about what we keep and why are answered in the privacy policy, and you can email us for anything it does not cover.
New here and just curious? The about page explains how the site works and what costs coins, and the guide to talking with women online covers what a first call is like. Or go back to the YouMeTalksCam home page and try it.
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Support
Support questions
How quickly will I hear back?
We work through emails in the order they arrive, and safety reports go to the front. Including the details listed on this page saves a round of questions.
Is there a phone number or live chat for support?
No. Support is by email only, at [email protected], so there is always a written record for both of us.
Can I get help with a coin purchase?
Yes. Email us with the date, the amount and the last four digits on your receipt, from the email address linked to your account.
How do I delete my account?
Email support from the address linked to your account and ask for it to be closed. We will confirm once it is done.